ISO/IEC 17065:2012

Product, Process and Service Certification Bodies.

Quality

ISO/IEC 17065:2012 sets requirements for bodies that certify products, processes, and services. It provides a framework for impartial and consistent certification, competent evaluation and decision-making, effective control of outsourced activities, and credible operation of certification schemes.

Important Note

ISO/IEC 17065:2012 remains the current published edition and is listed by Standards Malaysia as MS ISO/IEC 17065:2012. A second edition is in the final draft approval stage; organizations should monitor publication and Standards Malaysia transition requirements before adopting the revised edition.

Key Benefits

  • Build impartial and consistent product, process, or service certification operations.
  • Define competent evaluation, review, and certification decision processes.
  • Control outsourcing, confidentiality, complaints, appeals, and certification records.
  • Prepare documented evidence for accreditation assessments and scope extensions.

Who Needs This?

Certification bodies operating or developing product, process, or service certification schemes, including chain-of-custody, ecolabelling, and sector-specific product certification programs.

* Certification, training, and compliance requirements vary by government tender, buyer, regulator, corporate supply-chain requirement, and project scope. Confirm the specific requirement before applying.

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